Complaints Procedure

If the service of DMPM does not meet your expectations, you can send your complaint to info@dmpm.nl. We will revert to you within 14 days.

Not satified after our reaction?

If our reaction still not meet your expectations you can contact Kifid within 3 months

Klachteninstituut Financiële Dienstverlening (KiFiD)
T.a.v. Ombudsman Financiële Dienstverlening
Postbus 93257
2509 AG Den Haag

Further information or contact details of KiFiD can be found on their website. Please be aware that KiFiD only responds to complaints of consumers and not to complaints of financial advisors.

As an alternative you can send your complaint to civil right.